This article gives a general overview of our server settings for devices that may require them (printers, copiers, scanners) as well as provide general guidance.
NOTE: We recommend using the wizard at https://emailhelp.rackspace.com/ where we have device specific instructions.
The settings below may not make sense unless you specifically know you need them and how to configure them. If you have any issues, or the device you need is not listed, please contact us at 276-236-8226.
Inbound Servers:
| Type | Server Address | Port |
| IMAP Server (SSL) | secure.emailsrvr.com | 993 |
If the device you’re trying to setup is requesting an outgoing or SMTP server, you should use the settings below. We strongly recommend using SMTP (SSL) whenever possible.
Please note: Our SMTP servers require authentication. Which means you need to enter username and password to send through our network. We do not allow unauthenticated open relays to send through our servers. If your device does not support SMTP Authentication, you will not be able to use our settings. Please consult with the device manufacturer on whether your device supports SMTP authentication.
Outgoing Servers:
| Type | Server Address | Port |
| SMTP Server (SSL) | secure.emailsrvr.com | 465 |
