Category: Email

A change is coming that will affect how long emails are kept in your organization’s email trash and spam folders.Starting June 8th, 2021: Email in your spam folder that is older than 14 days, and email in your trash folder...

If you’re receiving notifications that you’re near your email storage quota. See below for some tips on cleaning up. First you’ll want to login to the webmail interface. To empty your Trash folder in the webmail interface: 1....

New email restrictions have been put in place to protect the integrity and performance of our hosted email system. These include measures to block spoofed / unauthenticated emails, and revised sending & receiving limits....

For step-by-step instructions on setting up your Hosted Exchange mailbox on a device, login here: https://emailhelp.rackspace.com/ This article will assist you with setting up your email client with your Hosted Exchange mailbox....

Go to https://emailhelp.rackspace.com/ and login for step-by-step instructions. If you have any issues, contact us at 276-236-8226. Looking for server settings? Check out our article on mail server IMAP, POP, and SMTP...

This article gives a general overview of our server settings for devices that may require them (printers, copiers, scanners) as well as provide general guidance. NOTE: If you need help setting up a computer (such as Outlook) or...

If you’ve forgotten your password, please call 276-236-8226. Changing an Email Account Password Login into the webmail interface at: http://mail.pronetsweb.com/Click the settings icon in the top right (looks like three...

Go to http://mail.pronetsweb.com/Login with your email accountCheck the “Spam” folder for any messages that have been flaggedIf you see any legitimate non-spam messages in this folder, right click the message and click “Not...