Author: PRONETS Helpdesk

New email restrictions have been put in place to protect the integrity and performance of our hosted email system. These include measures to block spoofed / unauthenticated emails, and revised sending & receiving limits....

Go to https://emailhelp.rackspace.com/ and login for step-by-step instructions. If you have any issues, contact us at 276-236-8226. Looking for server settings? Check out our article on mail server IMAP, POP, and SMTP...

This article gives a general overview of our server settings for devices that may require them (printers, copiers, scanners) as well as provide general guidance. NOTE: We recommend using the wizard at...

If you’ve forgotten your password, please call 276-236-8226. Changing an Email Account Password Login into the webmail interface at: http://mail.pronetsweb.com/Click the settings icon in the top right (looks like three...

Go to http://mail.pronetsweb.com/Login with your email accountCheck the “Spam” folder for any messages that have been flaggedIf you see any legitimate non-spam messages in this folder, right click the message and click “Not...